What We Do
Comprehensive IT support for home users and local businesses.
Business
- Break-Fix & Rapid Troubleshooting
- Network design and upgrades
- Managed IT & Help-Desk
- Surveillance & Physical security
- Server & virtualization solutions
- Structured cabling & rack organization
Residential
- Computer setup and troubleshooting
- Virus and malware removal
- Network setup and support
- Data backup and recovery
- Home automation and smart devices
- Remote support via phone or desktop
Pricing Snapshot
| Service | Rate | Emergency Rate |
|---|---|---|
| Residential Support | $75/hour | $150/hour |
| Business Support | $85/hour | $170/hour |
| Managed IT – Help Desk & Monitoring | Contact for quote | Contact for quote |
| Projects | Contact for quote | Contact for quote |
- Projects and managed IT service contracts are quoted individually—contact us to discuss.
- Travel within 20 km of Slave Lake is free.
- We serve the entire Lesser Slave Lake region—including Slave Lake, Canyon Creek, Widewater, and all surrounding communities.
- GST not included.
FAQ
Do you offer emergency support?
Yes. For urgent issues please call the number at the top of the page for immediate assistance.
Do you travel outside Slave Lake?
We do! Travel within 20 km is free. Beyond that, our standard hourly rates apply.
Can you help me remotely?
Yes, remote support is available for many issues via phone or secure desktop sharing.
Can you help recover deleted data?
Yes. We can attempt recovery from computers, USB drives, and other storage devices. Contact us as soon as possible for best results.
Can you help with custom PCs or hardware upgrades?
Absolutely. We can advise on and install hardware components or build custom PCs to match your needs.
Do you offer maintenance plans for businesses?
Yes, we provide scheduled maintenance and managed IT services tailored for small businesses.